ORDER POLICY

ALL SALES FINAL. ONCE ORDER HAS BEEN PLACED, WE CANNOT CANCEL IT.  

RETURNS

Due to sanitary reasons, we do NOT accept returns or exchanges or process refunds. 

SHIPPING

Packages are mailed via USPS & a tracking number will be sent to the e-mail address you provided us during checkout. Tracking may take up to 24-48 hours to update on the USPS website.

SIRIMIRI SOL IS NOT RESPONSIBLE FOR LOST/STOLEN SHIPMENTS. 

If your tracking says delivered, please contact your local USPS office for more information regarding the package. 

If you input an incorrect address at checkout and your package has been sent out, you will need to contact USPS to change your address. 

In the event that you have questions or concerns about delays in the shipping process, once the item is in the possession of the USPS, please contact USPS to inquire.

Once orders are shipped, we have no control over the process and cannot answer questions about delays, returned, lost, or miss sent packages. Tracking updates on the USPS website can take up to 48 hours once shipped.

 

DOMESTIC ORDERS

PROCESSING TIME: 1-5 business days

RECEIVING PARCEL: 3-5 business days (Domestic) *NOT including delays. 

BUSINESS DAYS = MONDAY - FRIDAY

We cannot guarantee there will be no delays with USPS. If your package is delayed, it is not Sirimiri Sol's responsibility and we appreciate your patience in receiving your package. 

 

INTERNATIONAL ORDERS

BUSINESS DAYS = MONDAY - FRIDAY

PROCESSING TIME: 1-5 business days

RECEIVING PARCEL: 10-30 business days (International) *NOT including delays. 

*We cannot guarantee you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international and Canadian Orders.